96jili Privacy Policy

01

Introduction

This Privacy Policy ("Policy") describes how 96jili ("the Platform," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of users ("Player," "User," or "you") who access or use the 96jili website at https://96jili.app and all associated services, features, and content.

96jili is committed to protecting the privacy and personal data of all players, with particular regard to the rights of Filipino users under the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. We take our obligations as a personal information controller seriously and have implemented appropriate technical and organizational measures to safeguard your data.

Scope: This Policy applies to all personal data collected through the 96jili website, mobile platform, customer support channels, and any other interaction you have with 96jili. By using the 96jili platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

This Policy should be read together with our Terms & Conditions, which govern your use of the 96jili platform. In the event of any conflict between this Policy and the Terms & Conditions on matters of data privacy, this Policy shall prevail.

02

Data We Collect

96jili collects personal data through several channels, including account registration, gameplay activity, financial transactions, customer support interactions, and your general use of the platform. The categories of personal data we collect include:

Category	Examples	Collection Method
Identity Data	Full legal name, date of birth, government-issued ID number, nationality	Registration, KYC verification
Contact Data	Email address, mobile number, residential address (city, province)	Registration, account updates
Financial Data	GCash number, PayMaya account, BPI/BDO/Metrobank account details, transaction history	Deposit and withdrawal processing
Account Data	Username, encrypted password, account preferences, login history	Account creation and activity
Gameplay Data	Game history, bet amounts, win/loss records, session duration, bonus usage	Automated platform logging
Technical Data	IP address, device type, browser type and version, operating system, time zone	Automated collection via cookies and server logs
Communications Data	Live chat transcripts, support ticket content, email correspondence	Customer support interactions

Sensitive Personal Information: Where required for identity verification and regulatory compliance, 96jili may collect sensitive personal information such as government ID numbers and financial account details. This data is handled with the highest level of security and is processed only for the specific purposes for which it was collected.

96jili does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

03

How We Use Your Data

96jili processes your personal data only for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The primary purposes for which we use your personal data are:

Account Management: To create, maintain, and manage your 96jili player account, including processing your registration, verifying your identity, and enabling your 96jili login.
Service Delivery: To provide you with access to all games, features, and services available on the 96jili platform, including live dealer games, slots, fishing games, and sports betting.
Financial Transactions: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported Philippine payment methods, and to maintain accurate financial records.
Identity Verification (KYC): To verify your identity and age (21+) in compliance with applicable gaming regulations and anti-money laundering (AML) requirements.
Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, money laundering, and other illegal or prohibited conduct on the platform.
Responsible Gaming: To monitor gameplay patterns and identify potential signs of problem gambling, and to administer responsible gaming tools such as deposit limits, session limits, and self-exclusion.
Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance through our 24/7 support channels.
Platform Improvement: To analyze usage patterns, conduct research, and improve the functionality, performance, and user experience of the 96jili platform.
Marketing Communications: To send you promotional offers, bonus notifications, and news about 96jili — but only where you have given your explicit consent to receive such communications.
Legal Compliance: To comply with applicable laws, regulations, court orders, and requests from regulatory authorities, including PAGCOR and the National Privacy Commission (NPC) of the Philippines.

04

Legal Basis for Processing

Under the Data Privacy Act of 2012 and applicable data protection principles, 96jili processes your personal data on the following legal bases:

Consent: Where you have given your explicit, informed consent to the processing of your personal data for a specific purpose — such as receiving marketing communications or the processing of sensitive personal information for KYC purposes.
Contractual Necessity: Where processing is necessary for the performance of the contract between you and 96jili — specifically, the Terms & Conditions you agreed to upon registration. This covers account management, game access, and financial transaction processing.
Legal Obligation: Where processing is required to comply with a legal obligation applicable to 96jili, including AML regulations, gaming licensing requirements, and orders from competent regulatory authorities.
Legitimate Interests: Where processing is necessary for the legitimate interests of 96jili, provided those interests are not overridden by your rights and interests. This includes fraud prevention, platform security, and service improvement activities.

Withdrawing Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal. To withdraw consent, contact our support team or adjust your preferences in your account settings.

05

Data Sharing & Disclosure

96jili does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, InstaPay, and other payment service providers require certain financial and identity data to process your deposits and withdrawals. These providers operate under their own privacy policies and are bound by applicable financial regulations.
KYC and Identity Verification Providers: Third-party identity verification services that assist 96jili in verifying player identities and ages as required by applicable gaming regulations.
Fraud Prevention and Security Services: Specialized third-party providers that assist 96jili in detecting and preventing fraudulent activity, money laundering, and other security threats.
IT and Infrastructure Providers: Cloud hosting, server management, and technical support providers who process data on our behalf under strict data processing agreements.
Regulatory and Law Enforcement Authorities: Government agencies, regulatory bodies (including PAGCOR and the National Privacy Commission), law enforcement agencies, and courts where disclosure is required by law or necessary to protect the rights and safety of 96jili or other players.
Professional Advisors: Legal counsel, auditors, and other professional advisors who are bound by confidentiality obligations.

All third parties with whom 96jili shares personal data are required to maintain the confidentiality and security of that data and to use it only for the specific purposes for which it was shared. 96jili remains responsible for ensuring that such third parties comply with applicable data protection standards.

06

Cookies & Tracking Technologies

96jili uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and gather analytics data that helps us improve our services. The types of cookies we use are as follows:

Cookie Type	Purpose	Duration
Essential Cookies	Required for the platform to function — session management, 96jili login authentication, security tokens	Session / up to 24 hours
Preference Cookies	Remember your language, display preferences, and game settings	Up to 12 months
Analytics Cookies	Collect anonymized data on how players use the platform to help us improve features and performance	Up to 12 months
Security Cookies	Detect and prevent fraudulent activity, bot access, and unauthorized login attempts	Session / up to 30 days

You can control cookie settings through your browser preferences. Please note that disabling essential cookies may affect the functionality of the 96jili platform, including your ability to log in and access games. 96jili does not use cookies to track your activity on unrelated third-party websites.

07

Data Retention

96jili retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following general retention periods apply:

Active Account Data: Retained for the duration of your active account relationship with 96jili, plus a minimum of five (5) years following account closure, as required by applicable AML and gaming regulations.
Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, in compliance with applicable financial record-keeping requirements.
KYC and Identity Verification Documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction, whichever is later.
Customer Support Records: Retained for a minimum of two (2) years from the date of the last interaction, or longer if the matter is subject to ongoing legal proceedings.
Marketing Consent Records: Retained for the duration of your consent and for a reasonable period thereafter to demonstrate compliance.
Technical and Log Data: Typically retained for up to twelve (12) months, unless required for longer periods for security or legal purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with 96jili's data disposal procedures.

08

Data Security

96jili implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security framework includes:

SSL/TLS Encryption: All data transmitted between your device and the 96jili platform is encrypted using industry-standard SSL/TLS protocols, ensuring that your personal and financial information cannot be intercepted in transit.
Data Encryption at Rest: Sensitive personal data stored on 96jili servers is encrypted at rest using strong encryption algorithms.
Access Controls: Access to personal data is strictly limited to authorized 96jili personnel who require it to perform their job functions. All staff with access to personal data are subject to confidentiality obligations and regular security training.
Two-Factor Authentication (2FA): 96jili offers two-factor authentication for player accounts to provide an additional layer of security against unauthorized access.
Regular Security Audits: Our platform and infrastructure undergo regular security assessments, penetration testing, and vulnerability scans conducted by qualified security professionals.
Incident Response: 96jili maintains a documented data breach response procedure. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission and affected players in accordance with applicable legal requirements.

Your Role in Security: While 96jili takes extensive measures to protect your data, you also play an important role. Keep your 96jili login credentials confidential, use a strong and unique password, enable 2FA on your account, and notify us immediately if you suspect unauthorized access to your account.

09

Your Data Rights

Under the Data Privacy Act of 2012 and applicable data protection principles, you have the following rights with respect to your personal data held by 96jili. You may exercise any of these rights by contacting our Data Protection Officer (DPO) using the contact details in Section 13.

Right to Access

You have the right to request a copy of the personal data 96jili holds about you, along with information about how it is being processed. We will respond to access requests within fifteen (15) business days.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You can update basic account information directly through your account settings, or contact support for more complex corrections.

Right to Erasure

You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn consent. This right is subject to our legal and regulatory retention obligations.

Right to Object / Restrict Processing

You have the right to object to or request restriction of the processing of your personal data in certain circumstances, including where processing is based on legitimate interests or where you contest the accuracy of the data.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another controller where technically feasible.

Right to Lodge a Complaint

If you believe that 96jili has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

Identity Verification: To protect your privacy and security, 96jili may require you to verify your identity before we can fulfill a data rights request. This is to ensure that personal data is not disclosed to unauthorized parties.

10

Children's Privacy

The 96jili platform is strictly intended for adults aged 21 years and above, in accordance with the minimum legal age for casino-style gambling in the Philippines. 96jili does not knowingly collect, process, or store personal data from individuals under the age of 21.

If you are a parent or guardian and believe that a minor under your care has provided personal data to 96jili or has created an account on the platform, please contact us immediately at the details provided in Section 13. Upon verification, we will take prompt action to delete the minor's data and close the associated account.

Age Verification: 96jili employs age verification measures during the registration process and may request documentary proof of age at any time. Accounts where the player's age cannot be verified to our satisfaction will be suspended pending verification.

11

International Data Transfers

In the course of operating the 96jili platform, your personal data may be transferred to and processed in countries other than the Philippines. This may occur when we use cloud infrastructure providers, KYC verification services, or other third-party processors whose servers are located outside the Philippines.

Where personal data is transferred internationally, 96jili ensures that appropriate safeguards are in place to protect your data in accordance with the standards required by the Data Privacy Act of 2012. These safeguards may include:

Contractual clauses that require the recipient to protect personal data to the same standard as required under Philippine law
Transfers to countries that have been assessed as providing an adequate level of data protection
Binding corporate rules where applicable within corporate group structures

By using the 96jili platform and providing your personal data, you acknowledge and consent to the transfer of your data as described in this section, subject to the safeguards outlined above.

12

Policy Updates

96jili reserves the right to update, modify, or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or the services we offer. When we make material changes to this Policy, we will:

Update the "Last Updated" date at the top of this page
Display a prominent notice on the 96jili platform informing players of the update
Where required by law, seek your renewed consent to the updated Policy

We encourage you to review this Privacy Policy periodically to stay informed about how 96jili protects your personal data. Your continued use of the 96jili platform following the posting of any changes constitutes your acceptance of the updated Policy.

Previous Versions: If you would like to review a previous version of this Privacy Policy, please contact our Data Protection Officer using the details in Section 13 and we will provide the requested version where reasonably practicable.

13

Contact & Data Protection Officer

96jili has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and applicable data protection laws. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact our DPO using the details below:

Data Protection Officer — 96jili
Email: [email protected]
General Support: [email protected]
Website: https://96jili.app

We aim to respond to all privacy-related inquiries within fifteen (15) business days of receipt. For complex requests, we may require up to thirty (30) days and will notify you if an extension is necessary.

If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.

Our Core Privacy Commitments